The thrashing of big 4 bank executives with a wet lettuce leaf (conjured up by the government as a remedy for rorts perpetrated against customers under the stewardship of those CEOs) carried with it an implication that unhappy customers can always register their unhappiness by SWITCHING.
That jolted my memory back to a blog of mine written on February 13, 2012 which responded to a wide-spread belief that the big 4 were at that time hiking interest rates to satisfy their own perceived needs rather than any remote concern for customer welfare.
Hasn't it always been thus?
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